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Guest Service Agent

Apply now Job no: 502393
Work type: Casual
Location: Hobart
Function: Guest Experience


About Henry Jones

The Henry Jones Art Hotel is Australia’s first dedicated art hotel. The property merges historic and modern, blending the original 19th century architecture of the city with ultra-modern design and contemporary art. The hotel partners with a diverse range of Tasmanian artists to present a continuously changing exhibition of over 400 art works. Couple this with our award-winning accommodation, restaurants and bars, we offer an unparalleled experience that is far more than just five-star luxury accommodation.

What you can expect in a day in this role?

In this casual role, no two days will be the same, you’ll work across a variety of roles, including managing Reservations, assisting guests as a Porter, parking cars as a Valet and greeting and checking in guests as a Front Desk Receptionist.  

What you will bring to the role: 

  • Excellent communication, interpersonal and time management skills
  • Experience with hotel reservations software RMS preferred but not essential
  • Previous experience in a front office role or customer service is preferred
  • Ability to multitask and work well under pressure
  • A current full manual drivers licence
  • A flexible approach to working hours over a 7-day roster including weekends, public holidays and evening shifts

What you can expect from us: 

  • Opportunities for growth and advancement in your hospitality career
  • Free meal while on shift
  • Thrive in a positive and team-oriented work environment
  • Access exclusive perks offered to Federal Group employees, including discounts both internal and external, staff meals, and a range of additional benefits to enhance your experience with us.

Interested? Take the next steps..

We look forward to hearing from you, so click “Apply” and follow the steps to send us your resume and cover letter addressing what you will bring to a role as a Guest Service Agent.

For any further information, please contact Lauren Murfet, Talent Acquisition Advisor at:  lmurfet@federalgroup.com.au

If this isn’t the right role for you but you’re interested in working at one of the Federal Group properties, please check out all of our current vacancies on our website www.federalgroup.com.au

Advertised: Tasmania Standard Time
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